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›Flow Components

Getting Started

  • Introduction
  • Create your first bot
  • Make a Flow
  • Use Topics

Flow Components

  • Context/Entity
  • What You See Is What You Get
  • Bot Says...
  • Text
  • Button
  • Carousel
  • List
  • Quick Replies
  • Image
  • Macro Element
  • Goto Flow Element
  • Subscribe/Unsubscribe Element
  • User Input Element
  • Add In Place

Training the Bot

  • Training the Bot
  • Add an entity
  • What's the intent?
  • Train for phrases

Testing the Bot

  • Testing the bot
  • Test Console
  • Test Bot on Web Chat

Advancing the Bot

  • Using Macros

Manage Bot

  • Chat Room
  • Agent Intervention
  • Chatbot Analytics
  • Collaboration

Carousel

Does your business provide different services? Or products?

What do you like better text or image?

This is a feature you DO NOT want to miss in your bot. Showing a carousel of your products is the easiest and the fastest way for your users to browse through your products or services.

How do you create it?

  1. Select the Carousel icon[TODO:add icon]
  2. You will be given blank cards like this: img
  1. Now, it’s time for you to get started. Add images and add buttons as per your convenience.

Let’s talk about a use case now! Consider a home servicing bot, which provides services like roofing, remodeling, hvac etc. You are looking for the services, and you want to book one of it for yourself. How would you prefer being told about the services?

  1. Using a beautiful carousel

    img

  2. Or through quick replies?

    img

In this situation, it certainly is better to use carousels.

How to customize it?

Add cards to carousel

  1. Select the ➕icon at the end of the carousel

Delete a card from the carousel

  1. Move cursor on the item you wish to delete
  2. Notice a ❌ icon, select that
  3. Ta-da! You’ve successfully cleaned up your carousel

Add element to a card

  1. Move cursor on the card you wish to add an element to
  2. Select the 📝 icon at the bottom of the card
  3. Select the element you want to add
  4. Voila! It’s there 👏🏼

Delete an element of a card

  1. Move cursor over the item you wish to delete
  2. You will notice a ⛔icon
  3. Select that and you’re good to go!

So go ahead, now it’s your turn to give it a shot! 💪🏼

← ButtonList →
  • How do you create it?
  • How to customize it?
    • Add cards to carousel
    • Delete a card from the carousel
    • Add element to a card
    • Delete an element of a card
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