Goto Flow Element

This feature allows you to move across different flows. For instance, consider a restaurant bot with different flows for booking a table, placing an order, getting information about the restaurant, etc.

Consider this, In the welcome flow you introduce the user about yourself, next you ask them what they’d like to do using a button of options. Here, based on their selection you can direct them to the right flow. If they want to place an order, they can select the button for that and directly be shown that flow.

This gives them immediate value, doesn’t it?

Another option while jumping between flows is passing information from one to another. This is done by passing entities.

Let’s get the use case for this too using the restaurant example. While placing an order the user has selected a bunch of dishes alright? Now, he/she moves on to a flow where the user information is collected to store the order. In this case, the dishes picked need to be moved to the next flow, only then can we save the user information + the dishes ordered together right?

This is just one of many possible use cases, do let us know when you find others.