Chatclay

Chatclay

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›Manage Bot

Getting Started

  • Introduction
  • Create your first bot
  • Make a Flow
  • Use Topics

Flow Components

  • Context/Entity
  • What You See Is What You Get
  • Bot Says...
  • Text
  • Button
  • Carousel
  • List
  • Quick Replies
  • Image
  • Macro Element
  • Goto Flow Element
  • Subscribe/Unsubscribe Element
  • User Input Element
  • Add In Place

Training the Bot

  • Training the Bot
  • Add an entity
  • What's the intent?
  • Train for phrases

Testing the Bot

  • Testing the bot
  • Test Console
  • Test Bot on Web Chat

Advancing the Bot

  • Using Macros

Manage Bot

  • Chat Room
  • Agent Intervention
  • Chatbot Analytics
  • Collaboration

Chatbot Analytics

If seeing the chats isn’t enough, we have a fancy analytics tab that will give you all the information you need.

Just go to the Analytics 📈 tab, and you will open up another world.

It allows you to get a better understanding of the different users, the time users spend with your bot, the most popular flows, and even the words or phrases that weren’t recognised by the bot.

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