Chatclay

Chatclay

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›Manage Bot

Getting Started

  • Introduction
  • Create your first bot
  • Make a Flow
  • Use Topics

Flow Components

  • Context/Entity
  • What You See Is What You Get
  • Bot Says...
  • Text
  • Button
  • Carousel
  • List
  • Quick Replies
  • Image
  • Macro Element
  • Goto Flow Element
  • Subscribe/Unsubscribe Element
  • User Input Element
  • Add In Place

Training the Bot

  • Training the Bot
  • Add an entity
  • What's the intent?
  • Train for phrases

Testing the Bot

  • Testing the bot
  • Test Console
  • Test Bot on Web Chat

Advancing the Bot

  • Using Macros

Manage Bot

  • Chat Room
  • Agent Intervention
  • Chatbot Analytics
  • Collaboration

Chat Room

So hey, you’re wondering that ok I have made the bot now, I have also published it, now? How do I know if it’s working out? Are people liking it? Are their problems being solved? How will I know?

Here’s a way: Chatroom 👨🏼‍💻

You can open it through the tab on the left. Now you’ll see a whole bunch of chats. These are all your users, and now you can see how it went with them, what they asked, how the bot responded. It even shows how the bot identified the messages, in terms of intents, entities, flow and all the other necessary information.

Another bonus to this package 🎁, you can intervene in the conversation as well. You get control over the conversation too.

← Using MacrosAgent Intervention →
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